Shipping policy
SHIPPING POLICY
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During busy periods, processing times may be slightly longer.
Shipping Time
Estimated delivery is 3–7 business days, depending on your location. Please note that delays may occur due to factors outside our control.
Order Tracking
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
International Shipping
We ship to select countries worldwide. Any customs duties or taxes are the responsibility of the customer.
Damaged Items
If your order arrives damaged, please contact us within 7 days with your order details and clear proof (photos or video). We’ll assist you with a replacement or refund.
Lost or Delayed Orders
If your order is significantly delayed or appears lost, contact us and we’ll help resolve the issue as quickly as possible.
Order Changes
Order changes or cancellations must be requested within 24 hours of placing your order.